Suburban Nissan of Farmington Hills Reviews: Friendly Staff or Pressure Sellers?

Suburban Nissan of Farmington is located on Grand River Avenue sharing Jeep as its neighbour. If you are planning to buy a Nissan car, probably this review will help you make a decision.

Overall Impression

The staff is welcoming and they are ready to answer your questions. They generally do not have all the vehicles in inventory so this could be disappointing if you are planning to get the vehicle sooner. Considering the deals and discounts, the dealership is doing OK, but you can find better deals with other Nissan dealerships in the town. You can get the quote from them, then come here to match. But if you are planning to rely on their quotation, probably you will lose your money.

Customer Centric Approach

The dealership staff is welcoming and they will answer your questions. But when it comes to proposing a deal, they are not the best. I have not met anyone buying to the dealership and getting satisfied within the first meeting. If price is not a criteria, probably you will like the staff and servicing department.

Inventory

This is a topic of concern not just with this dealership, but I believe with all the dealers after the COVID. If you are looking for a trending Car Model, you might get it in the inventory. But if you are trying to save money by purchasing a lower end variant, then this could be a reason of dissatisfaction.

Finance Options

This is good, Even if you have a bad credit score or you have recently moved to USA, they will still be able to finance with the Niisan Auto Finance option. If you want to get the vehicles financed through your bank, this dealership will have no problem and will be a supportive assistance to guide you.

The interest rates are market driven and also based on the individual credit score, still they will make a better deal if you compare with other OEMs. The deal could not be the best if you compare it with other Nissan dealers in the town.

Price Negotiation

This is what people hate at Suburban Nissan (Farmington) dealership. They are located in prime location with major population of Asians. Hence, they have no issues of demand. That could be the reason they are very bad in negotiating. Probably the sales team meets the target milestone easily and hence the customer satisfaction index is not that good for this dealer.

If you are preferring to buy the vehicles from this location because of any reason, then our recommendation would be to get a quote from some other dealer and come here for the deal match.

Service

The service staff is friendly and will solve your problems quickly. Normally they offer 3 free oil change which you can get only from Suburban dealers. Nissan is good in vehicle servicing so it will not be point of concern anytime.

Value for Money spent

You will spend more but the value you get here is available at other dealerships as well. So, think wisely. But if they are able to match the deal which you are getting at any other Nissan. Then you can definitely go for this dealership if this is near to your home.

Final Verdict

There are many Nissan dealers in Michigan. Unless you know someone here or you have a strong reason to believe that the deal you are getting here is the best, you can proceed without doing the price match. This is a fair dealership with no negatives. The reason of not rating the dealership high is probably we have better competition.